The service should be as clear as the plan. These are the terms.

By using the website, purchasing a Beacon, or submitting the student questionnaire, the person confirms that they have read and agree to the version of these Terms presented at the time of purchase or use. If a person does not agree, they must not purchase or submit the questionnaire.

A purchase is accepted when Stripe confirms payment. The checkout page displays the product, price, currency, and any applicable tax before payment. Stripe provides the payment confirmation or receipt using the contact information supplied at checkout.

The customer must be at least 18 years old and legally able to enter this agreement. If the student is under 18, a parent or legal guardian must make or authorize the purchase and consent to the student providing the information needed to prepare the Beacon.

Each purchase is for one identified student and one intended Ontario university admission cycle. The customer may not use a single purchase to request separate plans for multiple students or impersonate another person.

BeaconEd is not directed to children under 13. The Privacy Policy explains how student information and consent are handled.

The paid service is one personalized digital planning document called a Beacon, prepared for one student. It is based on the student's goals, grades, courses, interests, priorities, constraints, questions, and intended application cycle as provided through the questionnaire.

A Beacon includes a summary of the student's direction and five relevant Ontario university programs selected against the priorities provided in the questionnaire. The five programs are presented in a neutral order, followed by program-by-program research, current admission information, planning considerations, recommended next steps, and a record of the sources used. Its exact length and contents vary because each Beacon is prepared for a different student.

After payment, the customer is sent to a Tally questionnaire. The questionnaire collects the information BeaconEd needs to research and prepare the student's Beacon. The customer and student should answer every required question accurately and with enough detail for BeaconEd to understand the student's situation.

Answers are usable when they are complete enough to identify the student, intended admission cycle, current courses and grades, academic interests, priorities, constraints, and questions. If an answer is missing, inconsistent, or too vague to support responsible research, BeaconEd may request clarification before the delivery period begins or continues.

A payment that is not followed by a usable questionnaire does not provide BeaconEd with enough information to prepare the personalized document. The customer is responsible for using the form reached after checkout and for providing an email address that can receive BeaconEd communications.

The price for one Beacon is $19 Canadian, plus any tax that BeaconEd is legally required to collect and that is shown before payment. The complete amount is displayed in Stripe Checkout before the customer confirms the purchase.

Payment is processed by Stripe. BeaconEd does not receive or store the full payment-card number entered in Stripe Checkout. A chargeback or reversed payment may pause the service while the payment status is reviewed.

BeaconEd will deliver the completed Beacon by email within five calendar days after both payment is confirmed and complete, usable questionnaire answers are received. Delivery is made to the email address identified for the order or questionnaire.

The five-day period does not begin, or may pause, while BeaconEd is waiting for information reasonably needed to complete the work. The customer is responsible for responding to clarification requests, checking junk or spam folders, and promptly correcting an email address that was entered incorrectly.

If a material delay becomes apparent, BeaconEd will contact the customer and provide a revised delivery estimate. If BeaconEd is unable to provide the purchased Beacon, BeaconEd will offer an appropriate remedy based on the circumstances and any remedy required by applicable law. This paragraph does not create a general money-back guarantee.

BeaconEd uses official university, faculty, program, OUAC, and other authoritative sources where reasonably available. The Beacon identifies when it was prepared and may include links, reference years, verification dates, limitations, and open questions.

Shortlisted programs are presented in a neutral order. Their order is not a ranking, match score, admission probability, or instruction to apply. The final choice belongs to the student and family.

Universities and other organizations control their own programs, prerequisites, admission ranges, deadlines, fees, scholarships, policies, and decisions. Information may change after a Beacon is prepared. The student and customer must verify material facts with the relevant official source before changing courses, applying, paying a fee, accepting an offer, or relying on a deadline.

A few days after the Beacon is delivered, BeaconEd will email the student a separate scholarship document as a complimentary thank-you for using BeaconEd. There is no added charge for this document.

The scholarship document is general educational research based on information available when it is prepared. It does not guarantee that the student is eligible for an award, that an application is complete, or that a scholarship will be received. Scholarship rules and deadlines must be confirmed with the official provider.

BeaconEd does not offer a general change-of-mind refund or money-back guarantee. Purchases are final once individualized research or preparation has begun. Before work begins, BeaconEd may agree to cancel an order at its discretion when a request is sent promptly to team@beaconed.ca.

A customer who believes the wrong product was supplied, the Beacon was not delivered as agreed, or the service was materially misrepresented should contact BeaconEd with the customer name, order email, purchase date, and a description of the issue. BeaconEd will review the circumstances and provide any correction, replacement, cancellation, refund, or other remedy required by applicable law.

The customer and student agree to:

• provide accurate, current, and complete information and correct material errors promptly;
• provide the courses, grades, priorities, constraints, intended admission cycle, and questions reasonably needed for the Beacon;
• monitor the email address used for the order and respond to clarification requests;
• review the Beacon carefully and verify material facts with official sources before acting;
• monitor university, OUAC, scholarship, and school accounts, including deadlines, fees, offers, conditions, and document requests;
• make their own program and application decisions and submit truthful, original application work; and
• use BeaconEd only for lawful, personal educational-planning purposes and communicate respectfully.

BeaconEd is not responsible for a conclusion materially affected by inaccurate, incomplete, outdated, or withheld information supplied by the customer or student, except to the extent BeaconEd knew or reasonably should have known that the information was unreliable.

BeaconEd provides educational research, interpretation, and planning guidance. BeaconEd does not guarantee admission, continued eligibility, a scholarship, an interview, a particular grade, acceptance of application material, a response from a university, or any other outcome.

The service is not legal, financial, tax, immigration, medical, mental-health, or regulated career-counselling advice. Cost, scholarship, residence, accessibility, or career information is included only as general decision context. Customers and students should obtain qualified advice when their situation requires it.

Universities, OUAC, scholarship providers, schools, and other third parties apply their own rules and make their own independent decisions. BeaconEd is not affiliated with or authorized to speak for them.

The customer and student keep ownership of the original information and materials they provide. They give BeaconEd a limited permission to use those materials as reasonably needed to prepare, deliver, secure, document, and administer the purchased service in accordance with the Privacy Policy.

BeaconEd retains ownership of its website, brand, templates, visual system, research methods, document structures, software, and original service materials. After full payment, BeaconEd grants the customer and student a personal, non-exclusive, non-transferable licence to use and copy the delivered Beacon for that student's own educational planning and applications.

The Beacon may be shared privately with the student's family, school counsellor, educator, or application adviser for the student's benefit. It may not be resold, publicly posted in full, used to create a competing service, or stripped of source and limitation notices without written permission.

BeaconEd handles personal information as described in the Privacy Policy and in notices presented when information is collected. Payment confirmation, questionnaire answers, research notes, the completed Beacon, and related delivery records may be used to provide and administer the service.

BeaconEd may send transactional emails needed to confirm the order, request missing information, deliver the Beacon, send the complimentary scholarship document, address a service issue, or comply with law. Marketing messages are handled separately and require consent or another lawful basis where applicable.

BeaconEd uses third-party providers to operate the service, including Stripe for payment, Tally for the questionnaire, and providers for hosting, email, security, and record management. Those providers may process information under their own terms and privacy notices. Payment-card details must be entered only in the authorized Stripe checkout.

Links to universities, OUAC, scholarship providers, or other sites are provided for research and convenience. BeaconEd does not control their availability, accuracy, security, terms, or decisions. A link does not mean BeaconEd endorses or is affiliated with the linked organization.

BeaconEd will provide the purchased service with reasonable care and will not exclude any warranty, condition, remedy, or liability that cannot lawfully be excluded. Subject to those rights, the website and general public information are provided on an "as available" basis.

To the maximum extent permitted by law, BeaconEd is not responsible for indirect, incidental, special, exemplary, or consequential loss, or for loss caused by a university, application service, payment provider, form provider, email service, internet interruption, customer or student omission, missed notice, or change in third-party information outside BeaconEd's reasonable control.

To the maximum extent permitted by law, BeaconEd's total monetary liability arising from a paid Beacon will not exceed the amount the customer paid BeaconEd for that Beacon. This limit does not apply where prohibited by law or to liability arising from BeaconEd's fraud, wilful misconduct, gross negligence, or infringement of a right that cannot be limited.

BeaconEd may update these Terms for future website use or future purchases. The "Last updated" date identifies the current version. A material change will not retroactively reduce rights or change an accepted purchase without the customer's agreement where consent is legally required.

These Terms and any dispute are governed by the laws of Ontario and the federal laws of Canada that apply there, without depriving a consumer of protections that apply regardless of that choice. Nothing in these Terms requires private arbitration or prevents a consumer from contacting Consumer Protection Ontario, a privacy regulator, another regulator, or a court with jurisdiction.

If one provision is unenforceable, it will be limited or removed only to the extent necessary and the remaining provisions will continue. A delay in enforcing a term is not a waiver. Electronic acceptance, confirmations, receipts, and notices may satisfy writing and signature requirements where law permits.